Terms and Conditions

1.1 These Terms and Conditions ("Terms") govern the use of the Mr. RIGANTI AI coding agent integrated into Azure DevOps (the "Service"), provided by: RIGANTI s.r.o., Sokolovská 352/215, 190 00 Praha 9, Czech Republic, Reg. No.: 29264600, EU VAT ID: CZ29264600 ("RIGANTI", "we", "us").

1.2 The customer that subscribes to the Service via Microsoft Marketplace or otherwise enters into an order form or subscription agreement referring to these Terms ("Customer") agrees to be bound by these Terms when creating or activating a subscription.

1.3 If these Terms are presented in connection with a Microsoft Marketplace purchase, the Microsoft Marketplace terms and conditions also apply, and in case of conflict between marketplace terms and these Terms, the marketplace terms prevail to the extent they govern ordering, billing and cancellation through the marketplace.

1.4 These Terms may be supplemented by:

• A Data Processing Agreement (DPA) where required for GDPR compliance.
• A service description or SLA, if provided separately.
• The Privacy Policy for the Service, which is incorporated by reference.

2.1 The Service is an AI coding agent that runs in Azure DevOps and Azure Pipelines (Microsoft-hosted or self-hosted agents) to analyze work items, pull requests and related project information, and to propose or apply code and documentation changes.

2.2 The Service is hosted in Microsoft Azure with data residency in Sweden (EU).

2.3 All AI operations are executed using the OpenCode open-source project and Claude Sonnet 4.5 models hosted in Microsoft Foundry; Microsoft Foundry and underlying model provider terms apply in addition to these Terms.

2.4 The Service is intended for professional and enterprise use only. It is not a consumer product and is not intended for use by children.

3.1 The Service is offered as a monthly or yearly subscription purchased through Microsoft Marketplace, combined with per-token pricing based on the AI agent's actual token consumption.

3.2 Billing, invoicing, taxation and payment processing (including application of EU VAT) are handled in accordance with Microsoft Marketplace processes and terms.

3.3 Any usage‑based or overage fees (e.g. per token) are calculated using the following token prices:

3.4 All fees are non‑refundable except where mandatory law or Microsoft Marketplace policies provide otherwise.

4.1 To create and use the subscription, the Customer signs in using an Azure DevOps account and authorizes the Service to access the relevant Azure DevOps organization(s).

4.2 The Customer is responsible for:

• Creating and maintaining a dedicated AI agent user account in its Azure DevOps organization.
• Purchasing and maintaining a Basic license (or other required license) for that AI agent user for as long as the subscription is active.
• Configuring permissions and access policies for this account in line with the Customer's internal security guidelines.

4.3 The Service uses the AI agent user's permissions and any associated personal access tokens (PATs) to perform actions within Azure DevOps, such as:

• Accessing repositories and work items;
• Pushing source code changes;
• Creating and updating pull requests and comments.

4.4 The Customer is solely responsible for the correct configuration of the AI agent user's permissions and for any consequences of granting excessive or inappropriate access.

5.1 The AI agent runs as part of Azure Pipelines (Microsoft‑hosted or self‑hosted agents). During pipeline execution, the AI agent may access:

• Application source code in Git repositories;
• Build outputs, configuration files and other artifacts;
• Any other resources and services exposed to the build agent environment.

5.2 The Service does not persistently store fragments of source code obtained during pipeline runs, except:

• Where fragments are contained in logs or prompts explicitly generated or stored as part of the Service (e.g. task definitions, comments, attachments).
• Where strictly necessary to provide support or diagnostics, and only for the limited periods specified in the Privacy Policy.

5.3 The Customer remains responsible for securing its own Azure Pipelines agents, credentials, secrets and infrastructure, and for ensuring that no sensitive data is exposed to the AI agent beyond what is necessary for the intended use.

6.1 The processing of personal data in connection with the Service is governed by our Privacy Policy – Mr. RIGANTI, as amended from time to time, which is incorporated into these Terms by reference.

6.2 In relation to data contained in Azure DevOps projects, work items, pull requests, prompts, attachments and related content, the Customer is typically the controller, and RIGANTI acts as a processor under GDPR, processing such data only on the Customer's documented instructions.

6.3 RIGANTI will not use Customer's source code or other data stored or processed through the Service to train or improve any large language models, nor for any purposes other than operating, securing and improving the Service itself, as described in the Privacy Policy.

6.4 The Service stores and processes the following main categories of data, as further detailed in the Privacy Policy:

• Onboarded Azure DevOps projects and metadata (project IDs, names, icons, lists of Git repositories and work item areas, IDs of pipelines and webhooks).
• AI agent user profile information and PATs required to interact with Azure DevOps.
• Logs of AI agent activity, including work items and pull request identifiers, titles, descriptions, states, comments, and user identifiers.
• User‑submitted prompts, task definitions and file attachments.
• Limited telemetry about pipeline runtime, consumed tokens and AI agent failures, retained for up to 30 days.

6.5 Upon subscription cancellation, RIGANTI will delete all data stored in the Service relating to the Customer within 30 days, except where longer retention is required by law or necessary to establish, exercise or defend legal claims.

7.1 The Customer is responsible for:

• Using the Service only for lawful purposes and in compliance with all applicable laws and regulations, including data protection, intellectual property and export control rules.
• Ensuring that it has obtained all necessary rights and consents to process personal data and content via the Service.
• Informing its users and data subjects, as required by law, about the use of the Service and the involvement of AI.

7.2 The Customer must not use the Service to:

• Develop or deploy malicious code, malware, or tools designed for unauthorized access, denial‑of‑service or other attacks.
• Generate or disseminate content that is illegal, discriminatory, deceptive or harmful.
• Infringe the rights of third parties, including intellectual property, privacy or confidentiality rights.

7.3 Any malicious or abusive use of the Service, attempts to compromise the Service or underlying infrastructure, or breach of security obligations may lead to immediate suspension or termination of the subscription and deletion of data, without prejudice to RIGANTI's right to seek damages or other remedies where permitted by law.

8.1 RIGANTI will use reasonable efforts, consistent with industry practice for similar SaaS services, to maintain the availability and performance of the Service.

8.2 Unless a specific SLA is agreed, the Service is provided without guaranteed uptime, and planned maintenance windows or emergency interventions may temporarily affect availability.

8.3 RIGANTI may modify or improve the Service from time to time, including by adding or removing features, updating integrations or changing the underlying AI models, provided that such changes do not materially degrade the core functionality of the Service.

8.4 Support is provided in accordance with the support options described in the offer listing or in a separate agreement, if any.

9.1 All rights, title and interest in and to the Service, including software, architecture, documentation, and any related know‑how, are owned by RIGANTI or its licensors, and are protected by applicable intellectual property laws.

9.2 Subject to these Terms and timely payment of applicable fees, RIGANTI grants the Customer a non‑exclusive, non‑transferable, limited right to access and use the Service during the subscription term for the Customer's internal business purposes.

9.3 The Customer retains all rights, title and interest in and to its own data and content (including source code, work items, pull requests, and documentation) that it processes via the Service.

9.4 Unless otherwise agreed, the Customer owns the results produced by the Service (e.g. generated code, comments, or documentation) to the extent permitted by applicable law, and may use such outputs at its discretion, subject to any third‑party rights and applicable open‑source licenses.

9.5 The Customer must not:

• Reverse engineer, decompile or attempt to extract source code from the Service (except where permitted by mandatory law).
• Circumvent technical or access controls or copy, frame, mirror or resell the Service.
• Remove or alter proprietary notices, trademarks or disclaimers.

10.1 The Service uses AI models to generate code, comments and other suggestions, which are probabilistic outputs and may be incorrect, incomplete, insecure or inefficient.

10.2 RIGANTI does not provide any guarantee regarding the correctness, suitability, security, legal compliance or performance of any code or content generated by the Service.

10.3 The Customer is solely responsible for:

• Reviewing and testing all generated code and other outputs before using them in production or other critical environments.
• Ensuring that outputs comply with applicable coding standards, security policies, licensing conditions (including open‑source licences) and regulatory requirements.

10.4 The Customer acknowledges that reliance on AI‑generated outputs is at its own risk and that human oversight and validation are mandatory, in particular in light of the EU AI Act obligations where applicable.

11.1 The Service is designed as an AI‑assisted coding tool for professional users and is generally expected to fall within the limited‑risk category under the EU AI Act, but classification may depend on specific use cases implemented by the Customer.

11.2 RIGANTI will provide documentation reasonably describing the Service's capabilities, limitations and AI‑related risks to enable Customers to fulfil their own obligations as deployers under the EU AI Act, where applicable.

11.3 The Customer is responsible for:

• Assessing the risk classification of its concrete use of the Service under the EU AI Act and other sector‑specific regulations.
• Implementing appropriate human oversight, technical and organizational measures, and audit trails for AI‑assisted workflows.
• Ensuring AI literacy and training of its staff where required by law.

12.1 The Service is provided "as is" and "as available", without any warranties of any kind, whether express, implied or statutory, including warranties of merchantability, fitness for a particular purpose, non‑infringement, or uninterrupted or error‑free operation, to the maximum extent permitted by applicable law.

12.2 RIGANTI does not warrant that:

• The Service will meet all of the Customer's requirements or be compatible with all environments.
• All defects will be corrected.
• AI‑generated outputs will be accurate, complete, timely or free from harmful content or security issues.

12.3 The Customer's exclusive remedy for any defect or service issue shall be limited to RIGANTI's reasonable efforts to correct the issue or provide a workaround, or, where purchased via Microsoft Marketplace, any remedies available under marketplace policies.

13.1 To the maximum extent permitted by applicable law, neither party shall be liable to the other for any:

• Loss of profits, revenue, business, or anticipated savings;
• Loss or corruption of data;
• Loss of goodwill or reputation;
• Indirect, consequential, incidental, special or punitive damages, arising out of or in connection with the use or inability to use the Service, even if advised of the possibility of such damages.

13.2 To the maximum extent permitted by applicable law, RIGANTI's aggregate liability arising out of or relating to the Service and these Terms, whether in contract, tort (including negligence) or otherwise, is limited to the total amount of fees actually paid by the Customer for the Service during the twelve (12) months immediately preceding the event giving rise to the claim.

13.3 Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, such as liability for death or personal injury caused by negligence, or for intentional misconduct.

14.1 The subscription term, renewal conditions and cancellation mechanisms are governed by the applicable offer listing and Microsoft Marketplace terms.

14.2 RIGANTI may suspend or restrict the Service, in whole or in part, where:

• It is necessary to protect the security, integrity or availability of the Service.
• The Customer's use causes or is likely to cause harm to the Service, other customers, or third parties.
• The Customer materially breaches these Terms (including non‑payment or violation of acceptable use obligations).

14.3 Either party may terminate the agreement:

• For convenience, in accordance with the cancellation provisions of Microsoft Marketplace or the applicable order form.
• For cause, with immediate effect if the other party materially breaches these Terms and fails to cure such breach within a reasonable period (where curable).

14.4 Upon termination or expiry of the subscription:

• The Customer's access to the Service will cease.
• RIGANTI will delete Customer data from the Service within 30 days, subject to legal retention requirements, as described in the Privacy Policy.

15.1 Each party agrees to keep confidential any non‑public information received from the other party that is marked or reasonably understood as confidential, and to use it only for the purposes of performing or receiving the Service.

15.2 Confidentiality obligations do not apply to information that is:

• Publicly known without breach of these Terms.
• Rightfully received from a third party without confidentiality obligations.
• Independently developed without use of the other party's confidential information.
• Required to be disclosed by law or court order (with prior notice where legally permitted).

16.1 Unless otherwise required by mandatory law or Microsoft Marketplace standard contracts, these Terms are governed by the laws of the Czech Republic, excluding its conflict of law rules.

16.2 Any disputes arising out of or in connection with these Terms shall be submitted to the competent courts of the Czech Republic, with local jurisdiction determined by RIGANTI's registered seat, without prejudice to any mandatory jurisdiction rules under applicable law.

17.1 We may update these Terms from time to time, for example to reflect changes in the Service, legal requirements or marketplace conditions.

17.2 Material changes will be communicated via appropriate channels, such as e‑mail, in‑product notifications, or through the Microsoft Marketplace listing. Continued use of the Service after the effective date of updated Terms constitutes acceptance of the changes, to the extent permitted by law.

18.1 If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in full force and effect.

18.2 Neither party may assign its rights or obligations under these Terms without the prior written consent of the other party, except that RIGANTI may assign to an affiliate or as part of a merger or sale of business, subject to applicable marketplace rules.

18.3 The failure of either party to enforce any right or provision shall not constitute a waiver of such right or provision.

18.4 These Terms, together with the order, marketplace terms, Privacy Policy and any DPA or SLA (if applicable), constitute the entire agreement between the parties with respect to the Service and supersede all prior proposals or understandings, whether written or oral, relating to its subject matter.